Starfish Associates - Telecom Management Solutions

Starfish is a leading provider of telecom management automation and self service solutions.

Our technology enables organizations to automate and streamline telecom management by integrating with business processes and existing IT infrastructure. Using our innovative solutions along with our self service tools will help you reduce administration costs, improve operational efficiencies and enhance employee productivity.

The Starfish portfolio of solutions include: Download Starfish Solutions Brochure

• Directory Solutions to consolidate and synchronize information in real-time from multiple sources
• Auto-Provisioning Solutions to automate moves, adds and changes for phones, contact center agents and voicemail boxes
• Password Solutions to enable self service password resets and synchronization of passwords from multiple telecom systems
• Resource Management Solutions to manage, audit and report on system configurations, stations and agents
• Resource Monitoring Solutions to monitor trunk performance for real-time status and historical reporting
• Unified Communication Solutions for Click-to-Call and CTI applications
• Contact Center Solutions to manage agent disaster recovery
• Music on Hold Solutions to manage and control media for multi-site environments