Automating Telecom Business Processes

Today’s competitive business environment demands that companies find new ways to do more with less. Perhaps nowhere is this more critical than in the IT departments of large organizations where professionals are challenged to find innovative and cost-effective solutions to integrate and optimize telecom and IT.

Starfish Associates, the leading provider of telecom management automation, self-service and optimization tools offers technology that seamlessly integrates with, and leverages, an organization’s business systems and applications. Powered by three core technology platforms, our solutions are designed and configured to address any business need by “snapping into” an existing infrastructure to improve – rather than change – a process. Additionally, Starfish designs and builds custom applications when specialized solutions are required. By deploying our innovative solutions, customers including top Fortune 500 companies experience wide-ranging benefits including streamlined processes for operational efficiencies, enhanced employee productivity and reduced operating expenses.

As an Avaya, Cisco and Microsoft development partner, Starfish offers unified communication and contact center solutions that add value to these platforms to efficiently automate and streamline telecom business processes.

If you would like to learn more about our technology please call us to schedule a live web demonstration or click here to contact us.

The top 10 ways organizations benefit by deploying Starfish solutions…Click here.